How This FAQ Works for You
We've organised this page around the questions that come up most at the cashier desk — account setup, wallet deposits, withdrawal steps, and what to do when something doesn't go through. Each answer reflects how the platform actually works, not a generic script. Deposits via bKash, Nagad, or Rocket follow a send-and-confirm path: open your wallet app, send to the account number
shown on the deposit screen, enter your PIN, and the balance reflects on your 5b777 account once the transfer clears. Withdrawals go through a short verification step — we check that the wallet sending the request matches the one on your account. That step keeps your funds secure. If you're in Dhaka or anywhere else in Bangladesh and something isn't matching up,
the live chat and email paths on this page connect you to the team directly. Availability of all features depends on local law and eligible regions.
- bKash
- Nagad
- Rocket