What Data We Collect and Why
When you open an account, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transactional data each time you deposit or withdraw, including the wallet reference tied
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to your mobile number. Device data — your browser type, IP address, and session timestamps — is logged automatically to keep your account secure and to detect unusual access patterns. We do not sell your personal data to third parties. Data shared with payment processors like
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bKash or Nagad is limited strictly to what those processors need to complete your transaction. We may share data with regulatory bodies if required by applicable law in your jurisdiction. Retention periods vary by data type: account identity data is held for as long as your
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account remains active and for a period after closure as required by law; transactional records are kept in line with financial record-keeping obligations. You can request a copy of your data or ask us to correct inaccurate records at any time through our support channel. Availability
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of this service depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.